FAQ / Returns


Will COVERTOUCH Online be able to handle exchanges and returns?

No you cannot exchange for services / policies purchased. We apologize for that inconvenience due to our company's policy at the moment. We hope to offer this option in the future.


Can I get updated about the status of my returns or exchanges?

We will update all returns or exchanges via email or phone. Please call / whatsapp +6019 311 3944 or email us at hey@covertouch.com.my if you require the latest update.